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MilkSafe™ FAST  Technical support


This is a technical support page for MilkSafe FAST. On the page you will find some tips and tricks along with product information sheets and manuals. 

 

Tips and tricks

 

Testing

  • Keep cartridge horizontal at all times through the process
  • When pipetting milk, allow it to seep into the cartridge from the pipette to ensure no spillage onto the cassette and into the reader. 20 seconds should be enough time.

  • If the cassette isn’t fully inserted into the reader an invalid result may

 

General

  • Connect reader to LAN to ensure software is always up to date
  • Ensure scanner is connected to power source through reader so it doesn’t run out of charge. 

  • Test interpretation (visual reading) must be done within 2 minutes of completion

 

Cleaning

  • If milk residue is visible on the lens, gently clean using a cotton bud moistened in ethanol, followed by a dry lint-free cloth

  • Use a clean, dry cloth moistened with ethanol to clean the cassette slot fortnightly or as necessary

  • When remove the cassette slot take care by pulling downwards. If you pull outwards the cover clamps may break.

Download desktop reader manual




Download test kit product information sheets
 

Download 2BC

Download 3BTC

Download 3BTS